Cookie Policy

This Cookie Policy explains how Koala Royal Casino uses cookies and similar technologies when you visit our website (the “Site”). Cookies help the Site run reliably, load quickly, stay secure, remember your choices, and provide insights that let us improve performance and player experience.

By continuing to use the Site, you agree to our use of cookies as described here, unless you choose to manage or block them through your browser settings or any cookie preference tools we make available.

What Cookies Are (And Why They Matter)

Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They allow the website to recognize your browser, maintain sessions (so you stay logged in), and remember useful preferences like language settings.

We may also use similar technologies, such as pixels, tags, SDKs, or local storage. For simplicity, we refer to all of these as “cookies” in this policy.

How We Use Cookies on the Site

We use cookies to support key functions that keep the Site running smoothly and safely, including:

• Functionality - keeping you signed in, supporting cashier flows, and remembering preferences.
• Security - helping detect suspicious activity, preventing fraud, and protecting accounts.
• Performance - improving page load, reducing errors, and keeping gameplay and navigation responsive.
• Analytics - understanding which pages players use most and where improvements are needed.
• Marketing - measuring campaign effectiveness and showing more relevant offers where permitted by law.

Some cookies are set by us (first-party cookies). Others may be set by service providers we use (third-party cookies).

Cookie Types We May Use

Essential Cookies - Required to Run the Site

These cookies are necessary for the Site to work. They support core features such as account login, session management, fraud prevention, and basic site navigation. If you block essential cookies, some parts of the Site may not function properly, and you may be unable to log in or complete transactions.

Functional Cookies - Your Settings, Saved

Functional cookies remember choices you make (such as language, region, or interface preferences). They make the Site more convenient and consistent each time you return. Disabling these cookies won’t necessarily break the Site, but it may reset your preferences and require you to reselect options.

Performance and Analytics Cookies - Smarter Speed and Stability

These cookies help us understand how visitors interact with the Site, which pages are visited, what features are used, and whether errors occur. We use this information to improve site speed, reliability, and usability.

Analytics cookies do not exist to identify you personally, but they may collect device and usage data such as browser type, approximate location, or page events.

Marketing Cookies - More Relevant Offers (Where Allowed)

Marketing cookies may be used to measure advertising performance, limit repeated ads, and show promotions that better match your interests. These cookies may be set by us or by third-party partners. Depending on your location, we may ask for your consent before placing marketing cookies.

Marketing cookies are optional, and you can disable them through cookie preference options (if available) and/or your browser settings.

Third-Party Cookies and Services

We may use third-party tools that place cookies to support security, analytics, customer experience, and marketing measurement. These third parties may process data on our behalf under contractual safeguards and instructions, or as independent controllers depending on the specific service and legal context.

Third-party cookies can change over time as we update vendors. If you want details about the current third-party technologies in use, check any cookie preference panel on the Site (if available), which typically lists active cookie categories and providers.

Your Choices: How to Manage, Disable, or Delete Cookies

You can control cookies in several ways:

• Browser settings - Most browsers let you block cookies, delete stored cookies, or set rules for specific sites.
• Private browsing modes - These may reduce persistent cookies but typically do not block all tracking automatically.
• Device controls - Mobile devices may offer ad tracking limitations or permission controls depending on your OS.

If you delete cookies, you may be signed out and need to re-enter account details, preferences, and consent choices. If you block certain cookies, parts of the Site - including login, payments, and personalized settings - may not work as intended.

Consent and Legal Basis

Where required by applicable law, we ask for your consent before placing non-essential cookies (such as marketing or certain analytics cookies). You can withdraw or adjust consent at any time through available cookie settings, or by clearing cookies in your browser.

Essential cookies are used based on our legitimate need to provide a secure and functional website and to deliver services you request.

How Cookie Preferences Can Impact Your Gameplay Experience

Cookie settings can affect:

• Login persistence and session stability
• Payment and verification flows
• Site speed and error recovery
• Remembered preferences (currency display, language, layout)
• Whether you see tailored promotions or general offers

For the best experience, enabling essential and functional cookies is recommended. Analytics and marketing cookies are optional and can be controlled based on your comfort level.

Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology, legal requirements, or how we operate the Site. Updates will be posted on this page, and the revised policy will apply from the date it is published.

If changes are significant, we may provide additional notice through the Site.

Contact Us About Cookies and Privacy

If you have questions about this Cookie Policy or how we handle privacy-related requests, contact us at support@koalaroyalcasino.com.

You can also review our brand page for more details about Koala Royal Casino.